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Foodpanda to test food delivery via autonomous robots in S’pore

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Foodpanda to test food delivery via autonomous robots in S’pore

Food delivery platform Foodpanda announced today (June 10) that it has partnered with three autonomous robot startups to advance the progress of driverless deliveries in Singapore.

Among them are the startup of Nanyang Technological University (NTU) students, Whiz Mobility; the local robotics company OTSAW; and Chinese autonomous vehicle startup Neolix.

The tests will be implemented sequentially at separate locations in Singapore.

Starting in mid-May, customers from the different test areas will have the opportunity to receive their orders via a striking pink droid from among the three startups.

The robots are intended to provide additional support to passengers when completing last-mile deliveries, especially when accessing difficult locations, and to relieve stress on passengers during peak hours or bad weather conditions.

According to a press release from Foodpanda, the launch of these pilot projects is also scheduled to meet the growing demand for safer deliveries after the pandemic.

How does it work

FoodBot by Whiz Mobility / Image Credit: Foodpanda

Foodpanda’s autonomous delivery projects began with the launch of Whiz Mobility’s FoodBots, which deliver throughout the NTU campus, which spans 200 hectares.

Autonomous, electronically powered robots function as passengers, picking up food and other items from merchants and delivering orders to staff and students across campus every day from 11am to 4pm. M. A 7 p. M.

Selected customers who place orders during the robots’ operating hours will receive a notification, informing them that their orders will be delivered by the robot.

Merchants will load the order items onto the robot, and once the robot arrives at the delivery location, customers will need to show the proof of the order to the robot-mounted camera to unlock the hatch and collect their order.

Foodpanda’s trial with FoodBots will run from May to November 2021, with plans to expand to other areas of Singapore.

Otsaw Camel Robot / Image Credit: Foodpanda

Foodpanda is also hiring Camello, OTSAW’s autonomous delivery robot, to join its fleet to deliver food, groceries and more from the Punggol Oasis terrace mall to residents of the surrounding HDB blocks.

The robots will deliver approximately 10 HDB blocks.

Camello will collect the foodpanda orders from trading partners, proceed to the ground floor of the customer location, and upon arrival send a unique pin (OTP) to the customer. Customers can then enter the OTP to open the trunk and collect their order.

Foodpanda will launch its three-month trial with Otsaw’s Camel robots in August, with plans to add more locations and expand the trial delivery area to reach more customers.

Foodpanda Neolix
Neolix Autonomous Vehicle / Image Credit: Foodpanda

On the other hand, Neolix’s autonomous vehicles will not only be able to deliver food orders at the University City of the National University of Singapore (NUS), but can also function as mobile convenience stores during off-peak meal hours.

Its autonomous vehicles can store up to 100 bento boxes at a time. Outside of peak hours, it will stock up on coffee and snacks, transforming into a mobile convenience store.

Foodpanda’s partnership with Neolix will take place from July to October 2021 in University Town and marks the debut of the Chinese autonomous vehicle startup in Singapore.

Foodpanda’s use of robots for deliveries is also part of its broader strategy to harness innovative technologies to move towards a more efficient, sustainable and contactless ecosystem of on-demand delivery services in Singapore.

“We are always thinking of ways to make our deliveries even more efficient and we believe that robot delivery has a lot to offer to make our deliveries better and safer,” said Jorge Rubio, COO of foodpanda Singapore.

“These robots, which are intended to complement our passengers, will allow us to increase our delivery capacity and serve more customers in a more sustainable and profitable way,” he added.

Featured Image Credit: Foodpanda

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