Amazon’s fleet of delivery drivers may be detached from Amazon warehouses, but the company continues to monitor its drivers; it installed always-on cameras in his delivery trucks and I also asked the drivers to AI surveillance consent with yawn detection. However, it is precisely that surveillance system that puts Amazon in the crosshairs of a lawsuit that claims Amazon is responsible for a life-changing car accident.
This Bloomberg The report describes the details of the incident and how a lawsuit can change the way legal teams deal with similar situations in the future. The crash occurred earlier this year when Ans Rana, 24, was driving in the back seat of a Tesla Model S on a busy Atlanta freeway. After the car pulled up behind a broken down vehicle, an Amazon delivery vehicle crashed into the rear of the Tesla, leaving Rana with severe brain and spinal cord injuries.
Rana filed a lawsuit against Amazon in June, claiming Amazon is responsible for the incident. But as the report notes, Amazon says it cannot be held accountable due to the fact that technically the delivery driver was not an Amazon employee.
The delivery driver actually worked for Harper Logistics, LLC, one of the many Delivery Service Partners that Amazon uses for shipping. The Delivery Service Partners program was launched in 2018 and second Bloomberg, Amazon’s partners employ over 260,000 drivers worldwide, some of them they claim their employers tell them to shut down their security apps to comply with the quotas.
That’s why the Rana lawsuit is crucial to the Amazon algorithms, apps, and devices that Amazon uses to manage its workers. Lawyer in the Rana case, Scott Harrison, aims to show that Amazon still exercises control over its delivery service partners using the technology.
Amazon closely follows “every move of delivery drivers, lawsuit claims, including” backup monitoring, speed, braking, acceleration, cornering, seat belt use, phone calls, text messages, onboard cameras using intelligence artificial to detect yawning and more. ‘
Like Bloomberg Note, most commercial vehicle lawsuits like this one are usually resolved without too much attention. However, Rana’s case is noteworthy due to claims by her legal team that Amazon’s tracking systems hold the company accountable. Rana’s lawyer wants to look into exactly how Amazon’s machines control its operations, but doing so would reveal Amazon’s algorithms, which Amazon says could be classified as “trade secrets.”
The company designs and assigns routes and determines how many deliveries each driver should be able to make in a 10 hour shift. Monitor each driver’s performance via smartphone apps, cameras and other hardware installed in Amazon-branded delivery vans.
The company can tell delivery partners to take drivers it deems too slow off the road, essentially firing them. Rana’s lawsuit alleges that such practices made Amazon negligent in the crash because “they forced drivers to run to the point where it wasn’t safe” and “focused on speed and efficiency of deliveries without taking safety into consideration. of the public “.
If Rana’s legal strategy works, it could affect the outcome of a series of legal actions to come. Bloomberg says Amazon Logistics was the defendant in 119 vehicle injury lawsuits this year alone, which reportedly quadruples the number of accidents that occurred last year. And with the holiday season coming up, that number may be on the rise.
In February, Bloomberg claims a Texas couple allegedly sued Amazon for $ 1 million in damages following an alleged incident with a courier, but the case has since been closed. Another Massachusetts man reportedly suffered brain injuries after a head-on collision with an Amazon courier who allegedly fell asleep at the wheel. Amazon is yet to respond to that case, which Bloomberg says it was filed in September.
BloombergRelationship of it’s an eye-opening story that’s both heartbreaking and angry, but still offers a little bit of hope that something might change. More importantly, it sheds light on Amazon’s treatment of delivery drivers and how that could impact everyone else on the road.