“A sad truth is this: almost everywhere, healthcare is a low-margin industry that lacks the resources to invest in leadership development. Although the central and sacred function of our business is to care for our fellow human beings, many of those who rise in the hierarchy of healthcare do so without possessing the so-called ‘soft skills’ that facilitate one’s ability to lead groups and motivate others. .
‘Soft skills’, a military term that emerged in the 1960s, refers to the interpersonal knowledge that is needed for organizational stakeholders to be successful. Soft skills are more than weaponry and machinery; it’s about people. Whether in academic medicine, corporate medicine, or public sector medicine, we are simply not taking enough time to focus our leaders’ attention on the interpersonal dimension of their work. Excellent training and supervision enhance essential managerial skills, but most healthcare organizations choose not to invest in what is ‘soft’. “
Share her story and comment on her KevinMD article “The sadness of burdened medical leaders. “
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Hosted by Kevin Pho, MD, The KevinMD Podcast shares the stories of the many people who come across our healthcare system, but are rarely heard from.