Kenya Power and Lighting Company (KPLC) is the sole distributor of electricity in Kenya, serving millions of consumers across the country. If you are a customer, you can conveniently settle your KPLC electricity bill through M-Pesa from the comfort of your home, using the KPLC bill numbers: 888888 for postpaid customers or 888880 for prepaid customers. In this article, we will walk you through the step-by-step process of paying your KPLC postpaid and prepaid electricity bill through M-Pesa.
Differences Between KPLC Prepaid and Postpaid Electricity Billing Systems
Before we delve into the process of paying your KPLC electric bill, it’s important to note that KPLC uses postpaid and prepaid billing systems to obtain customers’ electric bills. Let’s clarify the difference between the two billing systems.
The Prepaid system requires users to purchase electricity tokens in advance. Users in this category use prepaid meters that automatically shut off power when tokens run out. On the other hand, the postpaid system operates on a monthly billing cycle where users pay for the electricity they have already consumed and the payment is due after the billing cycle ends.
It is critical to note that prepaid and postpaid systems have separate KPLC invoice numbers for electricity bill payments. Therefore, you must use the correct payment receipt number to ensure that your payment is processed correctly.
How to pay your postpaid KPLC electricity bill with M-Pesa
Follow these simple steps to pay your KPLC postpaid electricity bill through M-Pesa:
- Navigate to the M-Pesa menu on your phone.
- Select “Lipa na M-Pesa” from the menu.
- Choose the “Payment” option.
- In the field provided, enter 888888 (this is the KPLC postpaid payment account number).
- Enter your KPLC postpaid account number. Ensure accuracy to avoid payment errors.
- Enter the amount you want to pay for your KPLC electricity bill.
- Enter your M-Pesa PIN to securely authorize the transaction.
- Review and confirm the details entered, including invoice number, account number, and invoice amount. If everything is correct, confirm the payment.
- Once the payment is successful, you will receive a confirmation message from M-Pesa with the details of the transaction.
How to pay for your KPLC prepaid electricity bill through M-Pesa
The payment process for your KPLC prepaid electricity bill is quite similar to postpaid – the only difference is the bill number. Follow these simple steps to pay your KPLC postpaid electricity bill through M-Pesa:
- Open the M-Pesa menu on your phone.
- Go to “Lipa na M-Pesa”.
- Select “Payment”.
- Enter the KPLC Prepaid Invoice Number, which is 888880.
- Enter your KPLC prepaid account number.
- Enter the amount you want to pay.
- Enter your M-Pesa PIN.
- Double check the payment details and accept the payment if they are correct.
- You will receive a confirmation message from M-Pesa.
- KPLC will generate and send your token details via SMS, which you will need to enter into your prepaid meter.
Paying your KPLC electricity bill through M-Pesa is a convenient and efficient method that saves time and effort. Please ensure you double check your payment details and use the correct KPLC receipt number for the respective billing system to avoid payment discrepancies.