The current shortage of semiconductors has caused many problems among manufacturers in India. New cars like the XUV700, which have become very popular in the market, are facing a production crisis, which in turn is causing long waiting periods for delivery. Here is a customer who chose the Mahindra XUV700 over the Fortuner and received a response from the dealer who did not know the exact delivery date of the car and delivery was by 2023.
Abhay Shivhare, who posted on Mahindra XUV700 Club on Facebook talking about his experience he says that he chose the Mahindra XUV700 over the Fortuner and when he went to the dealership to reserve the vehicle, the staff behaved very unprofessionally. According to him, when he asked about the waiting time on the car, he got a response from the dealership asking him the price of gasoline in the next ten days.
When Abhay claimed not to know, the staff also said that they are unaware of the delivery but that they can give the car in 2022 or 2023. The prospect decided not to book the XUV700 and instead share their experience. . Notably, Mahindra XUV700 received more than 75,000 bookings within hours of the open booking window. The car sold out very quickly after the official opening of the reservation counters.
Changes in progress to address the shortage of semiconductors
As the high-end variants of the Mahindra XUV700 offer a longer list of high-end features, they use more semiconductors. Rajesh Jejurikar, executive director, Mahindra and Mahindra said the company is tackling the shortage of semiconductors that go into high-end products by offering customers the option to forgo some features and buy the car for a lower price. Features omitted will depend on the type of deficiency.
However, customers will not be forced to purchase a different variant. Customers can wait or get the car early with fewer features. It is completely the choice of the customers.
Mahindra and Mahindra have already removed the wireless phone charging system from the XUV700. The high-end variant, which also offers features like ADAS, comes with around 170 chips to control systems.
Delivery of the XUV700 began last month and Mahindra will soon begin delivering diesel variants. The brand expects to deliver up to 14,000 units of the XUV700 by January 14, 2022.
Currently, the manufacturer has over 1.6 lakh of pending orders and production of 32,000 units was lost in September due to chip shortages. Mahindra has also started delivering the brand new Thar without the infotainment units.